Improving the Culture of Safety: Workplace Safety Unit-Based Teams Interventions that Work

Reducing hospital errors: interventions that build safety culture.

Hospital errors are a seemingly intractable problem and continuing threat to public health. Errors resist intervention because too often the interventions deployed fail to address the fundamental source of errors: weak organizational safety culture. This review applies and extends a theoretical model of safety culture that suggests it is a function of interrelated processes of enabling, enactin...

Redefining Workplace Safety and Health

Redefining Workplace Safety and Health

Managing the risk of learning: Psychological safety in work teams

This social psychological analysis explores themes of trust and collective learning in teams. I describe interpersonal risks that can inhibit collective learning, distinguish psychological safety from trust, and explain why psychological safety mitigates interpersonal risks and facilitates a structured learning process in teams. Examples from field studies in several organizational settings are...

Impact of the Comprehensive Unit-based Safety Program (CUSP) on safety culture in a surgical inpatient unit.

BACKGROUND A culture of teamwork and learning from mistakes are universally acknowledged as essential factors to improve patient safety. Both are part of the Comprehensive Unit-based Safety Program (CUSP), which improved safety in intensive care units but had not been evaluated in other inpatient settings. METHODS CUSP was implemented beginning in February 2008 on an 18-bed surgical floor at ...